Old Returns and Refunds

y-glam will issue a full refund, including shipping charges, for any purchase that is damaged, defective, or damaged during shipping. If your item arrives damaged or defective, request a return by contacting us directly via email info@y-glam.it or via whatsapp for assistance.

y-glam will issue a full refund of the cost of the returned product if you are not satisfied with your purchases. Request a return by contacting our customer service (via email or whtasapp) to initiate the return process within 14 days of receiving the items. The item must be returned in its original condition (if eligible for return policy).